News & Events
DCU Recognizes State National’s Achievements in Customer Satisfaction
State National wins 2006 Business Partnership Excellence Award
Fort Worth, TX – May 8, 2007 – State National Companies (SNC), a national leader in collateral protection insurance (CPI) solutions, has received a 2006 Business Partnership Excellence Award from Digital Federal Credit Union (DCU).
“We truly appreciate the CPI program State National provides DCU and, more importantly, the quality service they provide to our members,” said Craig Roy vice president of support services for DCU. “With State National as a partner, we feel that our auto portfolio is protected and, as a result, we are able to expand our services and offerings to more members.”
“DCU’s award is especially gratifying because we directly interact with DCU members, and, thus, have a real impact on DCU’s customer service standards,” said Trace Ledbetter, senior vice president of service for SNC. “We accept this award as an indication that our commitment to DCU is meeting and exceeding expectations.”
DCU began offering the Business Partnership Excellence Award in 2001 to recognize the partnerships that assist DCU and its 300,000 members. The award distinguishes SNC as one of DCU’s most valuable partners in its pursuit of quality customer service.
About State National Companies
State National Companies (SNC) is a privately held company that provides insurance products and services to clients nationwide. SNC's Lender Services division provides Collateral Protection Insurance (CPI) and other services to financial institutions throughout the nation and is the exclusive choice for CUNA Mutual Group's CPI offering. SNC's Program Services division provides access to insurance affiliates, which act as policy-issuing carriers for producers. State National is licensed in 50 states and D.C., and is rated "A" (Excellent) by A.M. Best. For more information, please visit http://www.statenational.com
About DCU
Digital Federal Credit Union (DCU) is a full-service, not-for-profit financial institution cooperatively owned and operated for its members. DCU was chartered in October 1979. Since then, DCU has been chosen as the credit union for employees and members of more than 700 companies and organizations. DCU has assets in excess of $3.4 billion and serves more than 300,000 members in all 50 states. For more information on DCU, visit www.dcu.org.