News & Events
State National Earns Customer Satisfaction Honors
Insurer Wins Partnership Excellence Award from DCU
Fort Worth, TX - May 28, 2008 - State National Companies (SNC), a national leader in collateral protection insurance (CPI) solutions, has again earned the Business Partnership Excellence Award from Digital Federal Credit Union (DCU).
"CPI is a complex program with many 'moving parts,' all of which need to work together to be effective. State National continues to do an outstanding job of providing and administering a CPI program that runs smoothly and fits seamlessly into our loan operations. That truly defines partnership excellence," said Craig Roy, vice president of support services for DCU.
"State National's well-administered program not only protects our auto loan portfolio, but also benefits our entire membership by encouraging borrowers to comply with their loan insurance requirements," Roy added.
"We understand how important it is for credit unions to have a CPI program that creates minimal work for their staff, enabling them to maximize service to their members," said Trace Ledbetter, senior vice president of service for SNC. "We are therefore very pleased to have again received DCU's award as a validation of our program efficiency and of our commitment to building strong, effective business partnerships."
DCU began offering the Business Partnership Excellence Award to recognize the partnerships that assist DCU and its over 340,000 members. SNC's recent award, the second received by the insurer, distinguishes SNC as one of DCU's most valuable partners in its pursuit of quality customer service.
About State National Companies
State National Companies (SNC) is a privately held company that provides insurance products and services to clients nationwide. SNC's Lender Services division provides Collateral Protection Insurance (CPI) and other services to financial institutions throughout the nation and is the exclusive choice for CUNA Mutual Group's CPI offering. SNC's Program Services division provides access to insurance affiliates, which act as policy-issuing carriers for producers. State National is licensed in 50 states and D.C., and is rated "A" (Excellent) by A.M. Best. For more information, please visit http://www.statenational.com
About DCU
Marlborough, MA-based Digital Federal Credit Union (DCU) is a full-service, not-for-profit financial institution cooperatively owned and operated for its members. DCU was chartered in October 1979. Since then, DCU has been chosen as the credit union for employees and members of more than 700 companies and organizations. DCU has assets in excess of $4 billion and serves more than 340,000 members in all 50 states. For more information on DCU, visit www.dcu.org.