Our Collateral Protection Insurance
State National is the only insurance company in the nation that specializes in collateral protection insurance - our core product and focus since 1973. When you entrust State National to protect your portfolio against loan loss, you benefit from:
Ease of Administration
- We provide you with real-time, online access to insurance records, history and reports offering full transparency of all interactions with your borrowers.
- We offer comprehensive compliance strategies backed by in-house compliance and legal departments.
- We regularly review your collateral protection insurance program, which is tailored to your portfolio protection needs, and deliver the results to you personally.
- We reduce unnecessary notices or certificate placements to minimize impact on your borrower relations.
One-Source Support
- You deal directly with State National Insurance Company, which is rated 'A' (Excellent) by A.M. Best, the industry's recognized, independent rating authority.
- We underwrite all our collateral protection insurance programs - eliminating middleman commissions and communication breakdowns.
- We handle all claims with in-house staff to provide you with fast, fair service, and we pay more in claims than our competitors because we believe our business is helping your business.
- We offer a secure network, continuously monitored by McAfee as well as CPI-specific SAS 70 (Types I & II) audits.
Service Options
- Our well-trained staff specializes in collateral protection insurance and delivers prompt, efficient service.
- We provide 24/7 bilingual Interactive Voice Response (IVR) service through our Service Operations Center.
- Our one-call-resolution contact center reps are available 14 hours per day and 8 hours on Saturdays - seamlessly acting as courteous extensions to your customer service staff.
- You have complete access to InsurTrak online, the most flexible, efficient and reliable collateral protection insurance program management tool on the market.
