Core Conversions: We’ve Seen a Few!

Core conversion is inevitable with institutional growth. State National has witnessed hundreds of our credit union, bank, and finance company partners’ core conversions. Based on careful pattern observations, we share insights on ensuring a seamless transition so you can “measure twice and convert once.”

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Relationship Banking in a Digital Age: Reducing the Human-Technology Divide

The era of neighborhood branch gathering places may no longer be tenable as a new era dawns on self-and curbside service, constant online connectivity, and conversation in virtual spaces. In partnership with State National, Filene’s Center for Emerging Technology is exploring the future of digital financial services.

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Ask the Next Question

Director of Learning and Development David Holmes shares State National’s training technique for increasing innovative, customer-focused ideas among employees. By always asking the next question to gain more understanding, we can have a more complete picture and can continue to react, help, and improve.

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Looking Back, Looking Forward

State National Executive Vice President Trace Ledbetter reflects on the lessons learned from this turbulent and unexpected year. When our core values remain our anchor, we are able to stay the course even when our way of life becomes unsettled and unpredictable.

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It’s a Wonderful Credit Union Life

State National Executive Vice President Trace Ledbetter recently contributed an article published in CU Management, highlighting the Christmas classic “It’s a Wonderful Life” and its uncanny parallels to credit unions and their mission.

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