Filene Guest Post, Credit Union Digital Transformation in the Age of COVID-19

Taylor C. Nelms, Senior Director of Research, Filene Research Institute Elry Armaza, Custom Research Director, Filene Research Institute The era of neighborhood branch gathering places may no longer be tenable [...]

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Acknowledge the Challenges, but Remain Encouraged

The holiday season lends itself to feelings of joy and anticipation. State National’s CEO, Matt Freeman, shares his message of hope and gratitude to State National’s steadfast employees and clients who share common values of doing good work and helping others.

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The Data Diet

As a data advocate searching for business insights in the bottomless “big data” ocean curated by financial services, my computer is not just a tool; it is a valued co-worker. By leveraging data efficiency, a business can see improvement in employees, customers, and their bottom line.

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Borrower Experience Improves With a Multichannel Approach

Is “Multichannel” a buzzword we should keep buzzing about? Successful financial organizations offer multichannel services to their members. Providing more paths of access to products and services consumers need and want is increasingly essential for satisfying customer experiences.

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Reliability, Credibility, Assurance & Integrity …

Our commitment to reliability truly speaks volumes about our company culture and desire to always do right as a service provider.

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