Innovation and Customer Experience
- February 11, 2021
- Blog
- Credit Unions, economy, Finance Companies, Our Story, Technology and Innovation,
We define success by more than financial outcomes — we consider the quality of our relationships with our clients to be just as, if not more, important. Our high NPS score is due to State National’s culture, which is built around technological innovation and customer experience.
Read More Filene Guest Post, Credit Union Digital Transformation in the Age of COVID-19
- November 30, 2020
- Blog
- Credit Unions, economy, Filene, Resources and Tools for Success, Technology and Innovation,
The era of neighborhood branch gathering places may no longer be tenable as a new era dawns of self- and curbside-service, constant online connectivity, and conversation in virtual spaces. In partnership with State National, Filene’s Center for Emerging Technology is exploring the future of digital financial services.
Read More How Can Lenders Best Protect Their Financial Institutions and Their Borrowers?
- September 22, 2020
- Blog
- Credit Unions, economy, protection, risk, risk mitigation,
Credit unions, banks, and finance companies can’t protect against every risk — we simply can’t know the future. But other vulnerabilities give plenty of warning signs, if only we are paying attention.
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